Teams let you restrict service level information in ITSI to only the departments or organisations that need access to that information.
An ITSI administrator creates teams and assigns write permissions to them by role. When you create a service, you specify the team it belongs to. A service can only belong to one team.
If a user doesn’t have read access to a team, they can’t see data from the services within that team.
What’s in the Global team? By default, all ITSI objects are contained within the default Global team. If you don’t need to restrict service visibility to specific teams in your organization, create all services in the Global team. You can’t delete the Global team.
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