MyObservability

Service Analyser

The Service Analyzer enables you to see the health of your IT environment at a glance.

• The Service Analyzer provides an overview of ITSI service health scores and KPI search results that are currently trending at the highest severity levels.
• Automatically refresh the Service Analyzer. itsi_service_analyzer.conf file at $SPLUNK_HOME/etc/apps/SA-ITOA/local
• Filter the services and KPIs in your environment using the Filter Services, Filter KPIs, and

Filter by Tags boxes.

• Filter by Services
• Filter by KPIs
• Filter by Tags

Monitor KPI’s

• Click on any of the service tiles, will open KPI for respective services.

Grey KPI tiles indicate one of the following conditions:

• The KPI search has returned no data matching the search criteria. The sparkline is flat in this case.
• The KPI is associated with a disabled service (when the Show disabled service(s) check box is checked).
• The KPI is associated with a service in maintenance mode

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Next Chapter: KPIs

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